Client service and building the long-term mutual relationships with Clients
(several examples of the programs)
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Conflict management
^Type of courseBasic courseTarget groupAssociates who deal with conflicts and contradictionsOptimal amount of sessions (days)1 day -
Key Accounts Management
^Type of courseBasic courseTarget groupAssociates who deal with customers of the companyOptimal amount of sessions (days)1 day -
The European business etiquette
^Type of courseBasic courseTarget groupAssociates who deal with customers of the companyOptimal amount of sessions (days)1 day -
CRM: Customer relationship management
^Type of courseAdvanced courseTarget groupAssociates who develop business with customersOptimal amount of sessions (days)1 day -
Building long-term relationships with the customer
^Type of courseAdvanced courseTarget groupAssociates who develop business with customersOptimal amount of sessions (days)1 day
Please send us your request on-line and we will promptly provide to you all required detailed information about each training.